The Microsoft 365 Administrator's role is to manage Microsoft’s 365 services, applications, and tools, including Intune, Exchange Online, Teams, Outlook, OneDrive, SharePoint online to ensure high-availability and security for the support business applications. This role includes the oversight of the usability as well as the installation, configuration, and implementation/migration of modern technologies but also requires active participation in the planning and implementing of policies and procedures to ensure system provisioning, ongoing maintenance, and security are consistent with organization goals, industry best practices, and regulatory requirements. You will work closely with the IT team to ensure that the Microsoft 365 environment is optimized for performance, reliability, security, and user satisfaction.

We are looking for a professional who:

• Has a broad understanding of cloud technologies
• Is capable of performing 100% of the work remotely and communicate frequently through Microsoft Teams
• Must be able to work independently as well as within a team
• Seeking a long-term professional career with potential for career growth

The ideal candidate:

• Should have a passion for new technology and stay up-to-date with industry trends and emerging technologies to ensure the organization's Microsoft 365 environment remains current and competitive
• Demonstrates advanced troubleshooting skills
• Has strong organizational skills and the ability to multitask
• Is able to work towards a deadline independently and with minimal oversight

The Work:

• Should be able to support and contribute to the growth of a multi-geolocation organization
• Aid in the development of long-term strategic goals for the organization’s collaboration environment
• Assist with the design and development of Microsoft 365 specific security policies, standards, and procedures (e.g. auditing and monitoring, security incident and event management, data protection, user and administrator account management, and conditional access controls)
• Ensure quality standards are met for engineered solutions and promote continuous improvement across the entire Microsoft 365 platform
• Monitor and respond to issues or service requests reported through a ticketing system
• Provide and maintain clear, concise, and customized documentation that is appropriate for technical and non-technical audiences

Qualifications

Required Minimum Education:

• Bachelor's Degree Computer Science or related field or equivalent education

Required Minimum Experience:

• 3 years overall IT Operations/Infrastructure Experience
• 3 years supporting the Microsoft 365 environment

Required Minimum Skills:

• Microsoft 365 (Exchange, Teams, Sharepoint)
• PowerShell
• Microsoft Entra ID
• Microsoft Intune
• Microsoft 365 Defender

Required Minimum License(s) and Certification(s):

• Microsoft 365 Fundamentals
• Microsoft 365 Administrator
• Microsoft 365 Certified Administrator Expert (preferred)

Language Skills:

• English: fluent
• German: advantageous